Contact Us

Giving you the best experience is our main goal.

If you have any questions, worries, or suggestions, please contact us whenever you want to.

We also appreciate and welcome your feedback to better our service.

We want to be amazing for you!

Reception Office

Luxyz LLC

Reception Hours

9:00 AM - 21:00 PM

Contact

contact@tokyo-accommodation.com

Inquiry Form

We invite you to complete the following information in order to respond to you comprehensively and in a timely manner. We will attend to your request during business hours in Japan and reply within 1-2 business days.

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If you have any inquiries, please feel free to contact us.

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I agree to all the Regulations & Privacy Policy
The following has been acknowledged.

(1) I would like to clarify that my accommodation is being operated in compliance with legal regulations in Tokyo. Consequently, I am required to collect personal information from all my guests in order to create a guest list and to complete the necessary documentation.

A regulation mandates that the following information must be provided for all guests.

- full last name and first name
- home address
- phone number
- date of birth
- nationality
- passport number
- occupation/work/job
- passport copy

(After 3 years, all information will be shredded. And the collected information will be used only for creating the guest lists and will not be used for other purposes)

I respectfully ask that you provide the requested information for all guests.

FYR
https://www.mhlw.go.jp/stf/seisakunitsuite/bunya/0000130600_00001.html

(2) The building NEXT NEXT to my accommodation is under construction until 2029 September, from 8:30 – 17:30 on weekdays, and sometimes on weekends.

I live in the same building, and during the noisy period, I could perceive the noise when I open the window. Additionally, on several occasions, I have experienced the vibrations caused by the construction works.

Also, there is a construction site across the river, starting from 8:30 – 17:30. While it has not been particularly noisy thus far, there is potential for noise in the future.

(3) The bridge (which you can see from your room) is currently under construction for painting, taking place from 8:30 AM, predominantly starting at 9:00 AM, until 6:00 PM.　

Some parts of the bridge are already covered with soundproof covers now. I used to hear a motor-like sound, relatively a large noise, when windows were open.

Thus far, there have been four cases of night work being conducted. While it is not excessively loud, the workers can be observed moving about the bridge with their headlights. If you close the window and the rolling screen, I believe you will not be disturbed.

I inquired with the individual responsible regarding the night work, and he explained that such work is reserved for only emergencies, if any. Basically, the work will take place during the daytime, but in the event of an emergency, they may need to perform some tasks at night.

The bridge is located in close proximity to your room, so if you are sensitive to noise, it may lead to some disturbances.

Please confirm if the above issues are acceptable.